Please read the conditions below before ordering:

Jesse Streeter exports directly to give you the lowest prices and the fastest delivery. This no frills service does not allow for all the flexibility of a retail store so please be very careful when ordering.

All care is taken to order the correct parts. When ordering new parts please supply all relevant information such as chassis codes/numbers, colors, sizes, offsets, PCDs, especially when there are different versions of the same product. When buying used parts from Yahoo auctions please confirm the part is suitable for you before placing a bid. Bids on Yahoo auctions cannot be cancelled.

Initial quotes will have an estimated shipping weight which may be higher or lower than the actual shipping weight. The final quote will have an exact cost based on the real shipping weight. Exchange rates can vary significantly in short periods of time so quotes may need to be recalculated to accommodate this. Rate calculations from sites such as XE.com are wholesale rates with no brokerage fees so they do not reflect real rates. If you are able to get a better exchange rate than us we will accept payment in yen.

If a quote includes a mistake by either us or our suppliers we will not be able to honor the incorrect price. If the order is canceled we will refund the payment.

Suppliers will usually give an ETA for special orders and back orders. This ETA is an estimation and the parts may arrive sooner or later than estimated. It is not possible to call manufacturers to ask them to "hurry up".

Bids on Yahoo auctions cannot be canceled! Please ensure your order is correct after it has been confirmed and before transferring your payment. Canceled orders will attract either a 30% cancellation fee or the cancellation fee specified by the supplier, whichever is greater

Jesse Streeter accepts; Pay Pal, International Bank transfers and Australian Bank Transfers. It is not possible to offer a credit of any sort. Please order after payday or after your tax refund has cleared. Orders will not be processed or shipped until payment is confirmed.

Delivery is usually made by Japan Post's EMS service. Size and weight limits apply. For very large or very heavy items alternate services are available. It is very important to supply your correct; name, address and a telephone number to avoid delays and mistakes. Any additional shipping costs due to incorrect information must be paid by you. After shipping the package can be tracked using this website. Eight to twelve weeks can feel like a very long time so please check your calendar to confirm how long it has been. It is not possible to contact the plane or ship captain to ask them to "hurry up".

Refunds will only be given for parts that were ordered incorrectly based on correct part number information supplied by you. Refunds cannot be given for parts ordered where the Japanese domestic market model differs from the model in your country or if the part was selected by a "best match".

Used parts have no warranty and sellers will not accept returns. New parts have a manufacturer's warranty with terms and conditions set out by the manufacturer (often excluding international claims). Warranty return shipping costs must be covered by you. Most local distributors will only provide support for goods imported through them. Japanese products are of very high quality but if the small risk is a concern for you then please compare our prices to your local distributor's. We pride ourselves on good service and encourage you to speak to others who have used our service before ordering. If you have any specific questions about the terms listed here then please contact us on jesse@jessestreeter.com